How to Import Your XianVPN Subscription
First, set up your account and subscription in the user dashboard, then add the servers to your client. The steps below follow the usual workflow; skip any you’ve already completed.
Menus and labels vary by platform and client. This guide refers to common options such as “Subscription,” “Configuration,” and “Import.” Check the user dashboard and your client for the exact buttons, permission prompts, and access requirements. If a label differs, look for the equivalent function—you don’t need to reinstall the app.
Create an Account and Open the User Dashboard
Open the “Free Trial” option below to go to the XianVPN account creation page. No email address is required; just choose a username and password. Pick a username that’s easy to remember but doesn’t reveal your identity. Use a unique password that you don’t use on other sites. Before submitting, check your entries, especially your keyboard layout, letter case, and any spaces at the beginning or end, to avoid login issues later.
After creating your account, follow the prompts to open the user dashboard. You can also return there later by clicking “Log in” on the right side of the site navigation. Use the dashboard to check your plan, get your subscription, download a client, and manage orders. The marketing pages describe the service but don’t display your personal subscription link. Make sure the dashboard shows the account you just created before choosing a plan, so you don’t mix up orders and subscriptions across accounts.
Keep your username and password safe; a password manager is a good option. Creating an account and activating a plan are separate steps: being able to sign in to the dashboard doesn’t mean you can connect yet. Next, choose a billing option in the Plans section and check its status in the dashboard. If the page doesn’t proceed after you submit, read the error message instead of submitting repeatedly.
Choose a Plan and Check Your Order Status
In the Plans section of the user dashboard, first choose between a monthly plan and a data package. Monthly plans are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly from the activation date, not at the start of each calendar month. Consider how you’ll use the service: text searches, office collaboration, and continuous video streaming consume data differently. Don’t choose based on price alone.
Data packages suit less predictable usage: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. Data remains available until it’s used up and never expires. Monthly plans and data packages differ in billing and data usage rules, not device limits: XianVPN supports unlimited devices. To compare the options side by side, see the full plan details, then return to the dashboard to choose.
After choosing a plan, check the plan name, price, and payment method on the order page. Alipay, WeChat Pay, and USDT are supported. Follow the checkout instructions to complete payment. When the payment page closes, return to the dashboard and check your order and plan status; don’t assume the plan is active just because the payment page has closed. If payment went through but the dashboard hasn’t confirmed it, check your order history, keep your payment receipt, and contact support through a dashboard ticket. Avoid paying twice.
XianVPN offers a 60-day money-back guarantee. See the Terms of Service for how to request a refund. If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days; check the result shown in the dashboard before proceeding. Once your plan is active, continue to get your subscription link.
Get Your Subscription and Update Your Client
Return to Account Overview and find your subscription details. Use the copy or import option provided there. The subscription link lets your client retrieve server configurations; it isn’t a website address for a server or a download link for an app. Paste it into the subscription field in your client rather than opening it in a browser. If the dashboard offers options for different clients, choose the one that matches the client you plan to use.
Use the copy option in the dashboard where possible to avoid missing characters when selecting text manually. After pasting, check for extra spaces or line breaks at either end, or any explanatory text copied from a chat app. This example shows the format: https://example.com/sub?token=YOUR_TOKEN. It’s for illustration only and won’t connect; use the link shown in your own Account Overview.
Treat your subscription link like your login details and keep it private. Don’t post the full link in public comments, shared documents, or screenshots, and don’t submit it to unknown sites for supposed conversion checks. If you need help, describe the client, error message, and step where the issue occurred, and hide sensitive parts of the link. If you think the link has been exposed, check whether the dashboard offers a reset option, then update your devices with the new link.
Once you’ve copied the link, install a client and import it. If your server list doesn’t update later, return to this workflow and check the subscription refresh instead of re-entering each server manually. For more on failed updates, expired links, and configuration differences, see the Help Center.
Install and Import the Subscription by Platform
First, open the client downloads section in the user dashboard and choose your device’s platform. You can sign in and download a client for Windows, macOS, Android, or Linux without buying a plan. To get a subscription and connect, you’ll still need an active plan on your account. See the section below for iOS access requirements. Don’t use installation files meant for a different platform, and avoid downloads from untrusted sources.
Windows: Import from Subscription or Configuration
Use the Windows desktop client provided in the dashboard. Check the system requirements before downloading, then install and open the app. Find “Subscription,” “Configuration,” or a similar management option, and choose to add from a link. Paste the subscription copied from Account Overview, give the configuration a recognizable local name, then save and refresh. The name is only for identifying the configuration; you don’t need to enter your account password.
After a successful refresh, the client should show a server list. Select the configuration you just imported, then choose a server from that list. Don’t just add a configuration and continue using an old one. If the client offers “System Proxy” or another network-routing mode, follow the dashboard guide. Don’t let multiple clients control system networking at the same time. When your device prompts you for permission, check the app’s source before allowing the required action.
macOS: Import and Confirm the Active Configuration
Use the macOS desktop client provided in the dashboard and install it according to the device and system requirements. If macOS displays a security alert on first launch, follow the system settings and dashboard instructions; don’t disable all security checks for convenience. In the client’s configuration manager, choose to import from a URL or subscription link, paste the link, and refresh. Then confirm that this configuration is selected.
Connect only after the server list appears. Some network-routing modes may ask you to install a helper component or allow network configuration; read the prompt carefully. A successful import doesn’t mean traffic is already going through the client, so complete the access check below as well. If a website opens in your browser but other apps behave differently, note which apps and connection mode are involved, then look for relevant guidance in the Help Center.
Android: Allow the System Connection Request
Use the Android mobile client provided in the dashboard. Install it as prompted by your device, then find the add option on the subscription or configuration page. Choose import from link, paste the full subscription link, save it, and refresh. Once the server or region names appear, return to the connection screen, select a server, and connect. The first time you connect, Android may show a VPN connection request. Confirm it’s the client you just installed, then allow it.
If the connection often drops when you switch to another app, check your system settings for the client’s background activity and battery usage, and refer to your device’s instructions. Don’t grant permissions unrelated to networking just to keep the connection active. After switching Wi-Fi or mobile networks, check the client’s connection status. Reconnect if needed, then check whether the service you want to use is working again.
iOS: Get and Import the Client from the Dashboard
For iOS, use the App Store client access option provided in the dashboard. It’s available only to accounts with an active, unexpired plan; check the status shown in the dashboard to see if you’re eligible. Sign in to the dashboard on your iOS device and read the instructions in the iOS section. If your account doesn’t meet the requirements, resolve the plan status first. Don’t try to install files made for other platforms.
After installing the app, use the import option provided in the dashboard, or find the corresponding feature in the client, such as Add Subscription or Import from URL. If iOS asks whether to open the configuration in the client, check the target app before confirming. Once the server list appears after a refresh, select a server and connect. Allow the VPN configuration when prompted by iOS, then check the connection status in the client and open the site you want to use to verify access.
Linux and Further Configuration
Linux users can find compatible clients and instructions in the dashboard’s Downloads section. Import the subscription in a format supported by your client. Terminals, IDE extensions, and other tools that may not follow the system proxy need to be configured separately. Don’t assume they’re connected just because a website opens in your browser. For these advanced use cases, see the AI Access Guide; this page focuses on the basic connection workflow.
Connect to a Server and Verify Access
Choose a server from the imported configuration, connect in the client, and confirm that the required system proxy or network-routing setting is enabled. Server names and available types depend on the current lists in the dashboard and client. Start with a simple setup. Avoid changing routing rules, DNS, and other advanced options at the same time, or it may be hard to identify what caused an issue.
First, open a website you can already access to confirm your device’s basic internet connection is working. Then try the service you actually want to use. A “Connected” status in the client only means the connection process has started. Check separately whether the page loads, you can sign in, and the app works as expected. The target service’s regional rules, account permissions, and current status may also affect the result, so a connection indicator alone doesn’t guarantee every feature will work.
If the page you want doesn’t open, first check that the subscription refreshed successfully and the right configuration is selected. Then try reconnecting or switching to another server. Change one setting at a time and test again; avoid refreshing the configuration while switching between multiple clients. If the browser works but another app doesn’t, check whether that app uses the current proxy settings. If no apps work, check your basic internet connection and client status.
When you’re done, disconnect if needed and confirm the client has restored your system network settings. To use another device, sign in to the dashboard on it, get the compatible client, and import your subscription. You don’t need to create another account. XianVPN supports unlimited devices, but plan data is still subject to the selected plan’s rules. Check your current usage and plan status in Account Overview to find the option that suits you.
If you still can’t connect, note your operating system, client name, the step where the issue occurred, and the full error message. Describe the problem in a user dashboard ticket. Hide your subscription link and login details before sending screenshots. For common connection and billing questions, see the Help Center. For detailed settings for AI websites, APIs, command-line tools, and developer tools, continue to the AI Access Guide.